Sorry it will take us 48 Hours to send a FAX! Any wonder why banks are having problems with Foreclosures?

This is supposed to be the "Age of Technology".
There are so many bidget's,fidgets,widgets and gadgets to insure our lives are easier.
There are I-Pods, Blackberries, Efax,Email,E-Alerts,Wii, to last all of us 100 years.
There are navigation systems,I-Phones, geared to assist us each and everyday.
Yet, when it comes to receiving a FAX from a lender they seem at a loss for words as to "Why they can`t send a fax in less than 48 hrs".
How is this possible, you may ask?

Are banks simply outsourcing all operations, to a point they`ve scaled down something this simplistic?
Worse, wouldn`t you be embarrassed to share this information with your clients, after all this isn`t the Wild Wild West and the last I checked the Pony Express doesn`t run in Florida any longer.

I have a claim on our roof, the insurance company quickly sent a claims adjuster to our home and within 5 days we received a check. Like most of you the Bank owns part of our home, we pay the lenders a mortgage each and every month.
The check had to be endorsed by the lenders so we made sure all paper work, signatures were "Dotted and Crossed".
We sent the paper work and the check to the lender,made sure we followed up to insure the endorsement would be completed in a timely manner.

We were told by a "Customer Service Rep." the check would be sent back to our home within 72 hours.

We`re still awaiting.
We`re in our 4th week. The lender keeps apologizing, day after day with the mix up, it seems their at a loss for words as well. Endorsing a simple check and placing it back in the mail seems to be a choir.
I didn`t realize the amount of effort involved, who would?

I called yesterday, my 5th day in a row to find out the status of our check and was told they had to resend a fax to the "Roofing Company" who is working on our roof.
They explained it will take them 48 hours to send a fax! to complete this file.

When you think about the "Time and Effort" and realize this is a BANK, you slowly begin to realize the reason the lenders can`t handle the "Collapse of the Housing Market and why inventory with Foreclosures are taking so long!".

If a bank can`t handle a simple task like resending a check in a timely manner, why in the world would they be able to handle a foreclosure? It`s simple, they can`t and now I know why!