How many different hats do you wear in running an office?

Yesterday, we executed a contract for a home in Boca Raton,Florida.
Our agent requested the HOA docs and was told we would receive the Docs the day of closing which is a major No-No...
Our agent got into a "heated Discussion" with the other agent so i decided to intervene.
Clearly, the other agent was incorrect.
I wear many different hats in our office.In many ways our job is similar to that of a referee...

If you`re running an office your job is to "Put out fires" as they arise.
I know i`m available to assist our agents 7 days a week, with an open door policy.
Our agents are comfortable knowing there`s someone around to assist them.

Richard Weisser wrote Are things really looking up? Well, maybe that's entirely up to us!
His post was about "Attitude" which is dead on!

In today`s business world there has to be a "Leader" who`s job is to be like a "Father, Son, Shrink, Confident,Judge,Motivator", basically a person who wears many different hats...
Running a Real Estate isn`t easy, it requires skill and a deep understanding of how to motivate your agents.
We`ve survived because we`re able to assist our agents and do whatever it takes to get the job done!